Payments

• Full payment must be made within 30 days following invoice or prior to attending training, whichever falls earlier unless an account is in place.
• Ascent Training Limited reserves the right to refuse a delegate who attends any course where the fee has not been paid in advance
• All courses are subject to VAT.
• Ascent Training Limited reserves the right to withhold certificates until full payment is received for that booking.
• Students are responsible for their own travel, car parking and accommodation.
• Replacement certificates £20 + VAT.

 Name change

• If a delegate is unable to attend and wished to change the name of the person going, this can be done free of charge up to the day before the start date of the course.

Transfers

• Delegates may transfer to an alternative date if Ascent Training Limited are notified 30 days or more prior to the start date of the course.
• If notification is received within 30 days of the course date Ascent Training Limited reserves the right to charge the full course fee.

Cancellations

• Ascent Training Limited reserves the right to cancel, postpone or re-schedule any course.
• If a booking is cancelled within 30 days of the course date Ascent Training Limited reserves the right to charge the full course fee.
• If a delegate fails to attend Ascent Training Limited reserves the right to charge the full course fee.
• Ascent Training Limited’s liability shall be limited to the course cost alone.  No refunds will be made for external costs, i.e. hotels and travel.